Product Release Notes

 

April 12, 2018 

  • Fixed Area dropdown for non-guestrooms in Lost & Found app

 

April 10, 2018 

  • Corrected PM video links on iOS in mobile PMs app 🙌

  • Fixed labeling issues when Quore is translated to Portuguese and French 

  • Resolved recurring task due date issue

  • Improved navigation on Close Work Order screen for Android

  • Allowed the ability to create news releases without photos

  • Matched Lost and Found item order on desktop and mobile

  • Corrected bid links within the Print Packet area for CapEx app

  • Various other updates, enhancements, additions, and corrections

 

April 5, 2018 ⛳

  • Added description and notes to All Work Orders report in Reports app

  • Fixed labeling issues when Quore is translated to Portuguese 

  • Corrected department permissions in Documents app

  • Fixed guestroom PM completion discrepancy for hotels with added rooms

  • Removed deleted users from Key Sign In/Out log

  • Corrected property level vendor deletion issue

  • Restored the missing subject line on Mail message emails 

  • Various other updates, enhancements, additions, and corrections

 

March 29, 2018 🐰

  • Corrected Mail app notification issue

  • Fixed labeling issues when Quore is translated to Portuguese 

  • Restored functionality on upper Resume button in the Inspections app

  • Various other updates, enhancements, additions, and corrections

 

March 13, 2018 

  • Fixed Quore Academy issue 🎓

  • Corrected display issue in the mobile Mail app

  • Added area room descriptor codes for multi-property users in the Inventory app

  • Resolved "SMS alert" settings issue for the Complaints app

  • Turned clocks forward an hour ⏰

  • Various other updates, enhancements, additions, and corrections

 

March 2, 2018 

  • Added native Portuguese translations to Quore 🇵🇹

  • Corrected save issue for area names in Inventory app

  • Improved performance of Calendar app

  • Added ‘Hotel Cleanliness’ and ‘Staff’ as complaint reasons

  • Various other updates, enhancements, additions, and corrections

 

February 23, 2018 

  • Added native French translations to Quore 🇫🇷

  • Restored the Related Work Order option in the Complaints app

  • Allowed for the Front Desk to save additional new account info on Sales Leads

  • Fixed company logo issue on Sales PDF contracts

  • Corrected duplicate months on the Budget Overview calendar

  • Granted Front Desk users access to To Do List Work Orders

  • Various other updates, enhancements, additions, and corrections 

 

February 13, 2018

  • Restored Work Order Requests functionality 🔧

  • Corrected time range displayed in Deep Cleanings Records Grid  

  • Improved Complaints date picker functionality

  • Corrected loading issue when submitting/viewing the Employee List

  • Various other updates, enhancements, additions, and corrections  
     

January 30, 2018 

  • Corrected Regional users ability to assign Sales contract templates to hotels 📄

  • Fixed date issue with automated meeting room and F&B tasks in Sales app

  • Added the ability to view in-house group blocks from Sales app rooms grid

  • Various other updates, enhancements, additions, and corrections

 

January 18, 2018 ❄️

  • Corrected loading issue on Inspection record PDFs

  • Fixed CapEx Binder report when loading in Excel

  • Improved layering when closing a complaint on the mobile

  • Resolved Cleanings Records date issue 📅

  • Various other updates, enhancements, additions, and corrections

 

January 11, 2018 ⛄️

  • Resolved an issue where Cleaning Inspections from previous days were not removing from grid👌

  • Corrected mobile Cleanings issue to allow inspected rooms to appear on the grid

  • Various other updates, enhancements, additions, and corrections

 

December 6, 2017

  • Corrected an issue where PMs could not be edited

  • Resolved an issue preventing Food & Beverage staff 🍔 🍺  from viewing Inspections

  • Various other updates, enhancements, additions, and corrections

 

December 5, 2017

  • Improved the load time on the To Do list, preventing the timeout some users had reported

  • Resolved several display issues resulting from the localization release

  • Corrected an issue that caused the Mail list to refresh every five seconds

  • Updated the To Do edit pages to match the new styling

  • Various other updates, enhancements, additions, and corrections

 

December 4, 2017

  • Added native Spanish translations to Quore 🇪🇸

  • Initial release of localization which includes improved translations of navigational and informational text in Dashboard, To Do, Complaints, Inspections, PMs, Cleanings, and parts of Directory and Logs apps

  • Updated User settings to allow for 12 or 24 hour time display ⌚️ and country prefixes for phone numbers

  • Updated property settings to set proper currency symbols where applicable 💵 💴  💶  💷 

  • Ate way too much pumpkin pie

  • Various other updates, enhancements, additions, and corrections


October 31, 2017🎃

  • Improved the Requested By dropdown to default to “Staff Member” on work order creation page for desktop

  • Updated the Requested By dropdown to default to “Hotel Guest” on request creation page for desktop

  • Added new styling for selecting a new To Do type on desktop and mobile

  • Enhanced mobile To Do creation by adding a “Guest Requested” check box

  • Defaulted the Assign To dropdown to “Department Housekeeping” for mobile and desktop requests

  • Defaulted the Assign To dropdown to “Department Engineering” for mobile and desktop work orders


October 10, 2017

  • Corrected an issue where times could not be selected in Calendar 🗓️  and Directory apps

  • Addressed an issue where some Sales accounts could not be updated

  • Resolved an issue in To Do where non-property users 🤓  appeared in the Assign To field

  • Addressed an issue that caused Inventory items to be mistakenly deleted

  • Various other updates, enhancements, additions, and corrections


October 2, 2017

Updates to Sales App:  

  • Added Seasonal Rates & Blackout Date rate settings to Sales app Settings 🏆 
  • Linked Seasonal Rates & Blackout dates to Negotiated Rates Bookings
  • Added Room Night Commitment field to Negotiated Rates Bookings 🌜
  • Updated Form Fields for Corporate Contract Templates to include Seasonal Rates, Blackout Dates and Projected Room Night Commitment

 

September 14, 2017

  • Resolved an issue where Log Book entries appeared in the wrong order

  • Various other updates, enhancements, additions, and corrections

 

July 25, 2017

  • Resolved an issue where users could not access the photo library 📷  on newer iOS devices

  • Corrected several issues related to Deep Cleans in Cleanings Records

  • Various other updates, enhancements, additions, and corrections 💥 

 

June 15, 2017

  • Filter selections are now saved on the To Do list until you log out
  • Enhanced the Inspection Records to allow you to view attached documents

  • Restored functionality to the Top 3 Complaints on the Above Property Dashboard

  • Resolved an issue that prevented in some To Do items from being recorded on the At-a-Glance Bar

  • Various other updates, enhancements, additions, and corrections ✨

 

May 26, 2017

  • Updated Cleanings Records to show inspections by type
  • Resolved an issue that prevented Room Status Exception log sheets from posting
  • Added a cell phone field to Sales contacts 📱
  • Added an automatic response to the Connect log when messages are undeliverable
  • Various other updates, enhancements, additions, and corrections

 

May 5, 2017

Released the new Cleanings App: 

  •  Guestroom cleaning inspections have moved from Rooms Book to a dedicated app 😺
  • Enhanced the Overview page to show daily cleanings and periodic deep cleans independently
  • Each cleaning type can now have unique inspection templates
  • Deep Cleans can be tracked quarterly, semiannually, or annually
  • Property-created inspection templates can be edited, reordered, duplicated, and deleted
  • Updated mobile styling and streamlined the user interface
  • Cleanings will still update the Rooms Book Status grid

 

April 12, 2017

  •  Various updates, enhancements, additions, and corrections

 

March 28, 2017

Major updates to Complaints app:

  • Added the ability to include a guest’s loyalty number

  • Users can now record a guest’s Check In and Out dates, which will update the Dashboard Rooms Grid

  • Updated the Guest Mood options to include Neutral

  • Users can now record multiple issues in the same Complaint

  • Users can now add a Reported By user to a Complaint for times when the source of the information is someone other than the poster

  • Complaints can now have a related To Do and Complaint

  • Closing Complaints now provides an easy option to create a Follow Up Task

 

March 20, 2017

  • Added Once a Day as a recurring value for Inspections and Checklists

  • Added Checklists to the To Do list page

  • Resolved an issue where the To Do list did not appear for some legacy browsers

  • Various updates, enhancements, additions, and corrections

 

February 6, 2017

Major update to the To Do list:

  • Restyled the list for better readability

  • Changed the list to show items due one day at a time

  • Removed priority from all To Dos to put focus on guest-related items

  • Added Complaints, Inspections, PMs, and Recurring readings to the list

  • Standardized/added frequency to Inspections and PMs

  • Created Bundled items

  • Updated Recurring settings to prompt for multiple readings each day

  • Standardized Tasks and Sales Traces (if applicable) for better visibility

  • Removed the To Do app badge

 

December 14, 2016

  • Enhanced Sales to account for bookings with very early checkout times

  • Added the ability to adjust the threshold of the Sales GRC

  • Resolved an issue where some reports did not allow for property selection

  • Corrected an issue where some Log Entries and Requests appeared for the wrong date

  • Resolved an issue where pool readings did not appear

  • Removed the inactive, Quore-owned PM Templates

  • Resolved an issue where PM Trend Reports were blank

  • Various other updates, enhancements, additions, and corrections