Tech should focus on whole package

Voice activation, the Internet of Things (IoT), artificial intelligence (AI)—there are a multitude of ways hotel technology is morphing, enabling guests to connect with hoteliers in the ways that they want for the needs and desires they have. From the pre-stay booking experience to guest-facing devices on property, the back-of-house solutions that make everything run smoothly, and the technology infrastructure all of it depends upon, all areas of hotel technology are continuously evolving, creating a cohesive, frictionless experience for guests… continue reading on Hotel Business