Checking in Before Checking Out

Using Mobile Technology to Manage the Guest Experience

By Scott Schaedle, Founder, Quore

It's no secret that mobile technology has reshaped the consumer travel experience. Today's traveler can check in and out of a hotel without ever speaking to a human being. That lack of human interaction and direct communication is both a good and bad thing for the hospitality technology industry. From booking a reservation to leaving a review, mobile use continues to rise in the hospitality technology sector, and is not slowing down any time soon...Read more on Hotel Business Review

NewsroomMichelle HaftHBR